How to Order and FAQ

SHOP COLLECT - HOW IT WORKS 

A brand-new Menu is loaded to the site every Wednesday for you to select from.

To place an order, contact our team in the best way that suits you.

There is an option for you to place an order on our website. After adding items to your cart, select 'Pick Up' and your preferred location at checkout.

You are always very welcome to call in to either Napier or Hastings MYLK stores to place your order in person. 

You can collect your meals daily (from Monday after 3pm) or collect your meals on another weekday that suits. Talk to our team to find what works best. We are happy to freeze down your meals on request. Our meals are made fresh daily in our Napier kitchen.

ONLINE ORDERING FOR HOME DELIVERY

Our new Menu is loaded to our website every Wednesday. The delivery date is detailed at the top of the Shop Meal Delivery page. The order cut off date and time is also detailed here.

Sometimes, items from the menu sell out quickly, so may be removed from your online selection. 

We deliver across the North Island every Tuesday.

Click here for a list of our current Delivery Zones and shipping costs.

If you are having trouble ordering online, please send the team a Facebook Message or phone 06 876 2003 for assistance.

Can I order a Gift Voucher?

GIFT VOUCHERS CAN BE ORDERED ANYTIME

You can order MYLK Gift Vouchers 24/7!

What meals will work with my allergies?

ALLERGEN INFORMATION

In our commercial Kitchen we use the following Allergens: Gluten, wheat, dairy, fish, shellfish, soy, sesame, lupin and nut. While all care is taken we cannot 100% guarantee that cross contamination may not occur. GF and DF symbols are intended for a guide only as to which of our meals have no added Gluten or Dairy.

What are your Serving Sizes?

At MYLK we appreciate that each appetite is different, our serving size is a suggestion only and will depend entirely on Individual appetites.

Single = One person
Medium = 1-2 people
Large = 3+ people