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Pick up in store or request home delivery.

Frequently Asked Questions

Ordering

Can I just call in and purchase a meal?

I’d like to order my meal for pick up - how do I do it?

IS THERE A CUT-OFF TIME TO HAVE MY MEALS DELIVERED?

Can I order on the Website and collect in-store

Menu & Meals

HOW MANY DO YOUR MAIN MEALS FEED?

DOES YOUR MENU CHANGE?

WHEN IS THE NEW MENU AVAILABLE EACH WEEK?

HOW ARE THE MEALS PACKAGED?

ARE THE MEALS FRESH OR FROZEN?

SHOULD I DEFROST THE MEALS BEFORE HEATING?

DO YOU CATER FOR SPECIAL DIETS?

HOW REGULARLY DOES YOUR MENU CHANGE?

HOW DO YOU MAKE SURE THE FOOD STAYS FRESH WHEN DELIVERED?

Delivery

WHEN DO YOU DELIVER?

HOW ARE THE MEALS DELIVERED?

HOW MUCH IS THE DELIVERY FEE?

WHERE DO YOU DELIVER TO?

DO YOU DELIVER OUT OF TOWN?

WHAT IF I'M NOT HOME WHEN YOU DELIVER?

WHAT DO I DO WITH MY WOOLCOOL DELIVERY BOX

HOW DO I ORDER FOOD FOR DELIVERY?

OTHER

CAN YOUR PACKAGING BE RECYCLED?

GIFT VOUCHERS

Do you sell Gift Vouchers?

How do I redeem my Voucher?